Chargebacks







Disputed transactions are termed as chargebacks. These charges are disputed by customers on their credit cards for different types of transactions. When a dispute is made, the merchant reverses that transaction and customer gets his money back. These are meant to protect customers from all kinds of unauthorized transactions.
This helps customers to stay away from waste of time arguing with suppliers on a transaction’s legitimacy wherein the customer can simply initiate a chargeback transfer from them.
There are a few unscrupulous customers who use this facility heedlessly which could result in major losses for the company. For example, a small business owner who purchases a video camera for $300 decides to sell it off at $500 would get a profit of $200. And if the customer, during billing and payment circle, initiates for a chargeback, the seller loses both the profit and the money spent on purchasing the camera.
Chargebacks can occur due to many reasons like that related to goods or services where items are not shipped or the shipped goods are defective ones; credit card related issues where unauthorized mail or telephone transactions take place; invalid credit card or account number is provided or due to technical problems like duplicate processing and human error.


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